Маrusov Andrey Anatoliyevich is a wonderful doctor! He is an amazing specialist, very considerate! The operation he had executed was almost painless and the doctor monitored me closely till the complete healing. Apart from being a great specialist, he also has a great sense of humor and you don’t feel uncomfortable.
Alexandra
Odessa, 13.03.2020
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Hello, Alexandra. Thank you for selecting “ON Clinic Оdessa” and for your high appraisal of the work of our specialist. The doctor Andrey Anatoliyevich Маrusov proved himself as an experienced and skilled specialist who has a full knowledge of invasive methods of treatment. We are always ready to help when necessary and stay healthy!
Service Quality Control Department
Doctor Legostayeva Alyona Aleksandrovna is a wonderful specialist. I am very pleased with her. Everything is clear and without the fluff. Highly recommend! However, the thing which is unclear to me is the procedure of payment for visiting the doctor. Why should I pay extra 300 hrivnyas to be allowed to come to the doctor in order to learn what is wrong with me? I have already paid 350 UAH at the very beginning. Money is not a problem, I just wonder about such cupidity.
The good thing is that they didn’t take money for protective shoes and visiting the toilet.
It is unlikely that I visit this clinic again.
Sergey
Odessa, 13.03.2020
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Hello, Sergey. Thank you for the dialogue with the Quality Control Service and your kind words about our doctor. Our clinic provides fee-based medical services, the payment is effected in accordance with the approved price-list and on a voluntary basis. The doctors consult the patients both during primary consultation and return visits. Within the return visit, the doctor interprets the results of laboratory or instrumental tests, establishes final diagnosis and suggests treatment options, the same as in your case. We are always ready to help, stay healthy.
Service Quality Control Department
I want to thank Korets Yevgeniya Anatoliyevna for her professional and polite attitude! I recommend this doctor, she left a very good impression!
Valeriya
Dnepr, 12.03.2020
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Hello, Valeriya. Thank you for your positive feedback and kind words about our specialist. An important component of high-quality diagnostics is high-tech equipment, which is used in our medical center. We will be happy to help everyone visiting us on your recommendations. Stay healthy.
Service Quality Control Department
Hello. I would like to express my gratitude to Kovalenko Olga Yuriyevna. She is a very careful and experienced specialist. I am under her treatment for the second month – I am very happy with the result. Thank you very much!!!
Natalia
Dnepr, 12.03.2020
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Hello, Natalia. Thank you for your positive feedback and kind words about our specialist. We are glad that you were happy with the result after visiting our clinic. We are always ready to render high-quality medical assistance when necessary and stay healthy!
Service Quality Control Department
I was in your clinic at the doctor's appointment with T.V. Lishchinskaya, an examination was carried out and an analysis was prescribed. For the first appointment, I paid UAH 250 according to the price list and made an appointment for a second appointment with ready-made results, I paid UAH 350 instead of the stated UAH 200 for a consultation without a gynecological examination (the doctor argued that this consultation was a gynecologist-endocrinologist consultation) although there is no such service in the price list ((((after the prescribed treatment, I felt bad, I decided to inform my treating doctor, so that I know whether to stop or continue the prescribed treatment! And for this consultation, I paid again UAH 200, although the price list says that repeated appointments are free for patients undergoing treatment! It is very sad that due to such financial nuances, despite the professionalism of the doctor, a negative opinion is formed!
Alena
Sumy, 07.03.2020
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Good afternoon, Alena. Thank you for the dialogue with the Quality Control Service. We would like to note that all services in the clinic are paid in accordance with the approved price list. Free recurring visits are provided to patients in the complex service “treatment course”; in case of home outpatient treatment, all visits to the doctor are paid in accordance with the price list. We emphasize that if a patient in the process of outpatient treatment has any questions or changes in dynamics, you can contact the attending doctor through the contact center operators and clarify these questions. You have received more detailed information by phone. We are always ready to help, we wish you health.
Service Quality Control Department
This was my first visit to On Clinic, Yelena Viktorovna is a wonderful doctor! I had problems with my stomach for the first time in my life and it frightened me a lot. The first doctor, in another clinic, could not help me; however, my problem was not so serious as it turned out. Yelena Viktorovna referred me at once to make all tests (nothing extra).
Based on the test results, she prescribed treatment and some food restrictions. All medications were scheduled subject to the quantity and duration. Yelena Viktorovna left me her phone number. So I could always contact her in Viber for small matters regarding the drugs, and this was very comfortable. The problem was solved and I was excited. I visited Yelena Viktorovna on the recommendation. Now it is my turn to recommend her. When necessary, I will definitely come to this doctor again.
Аnnа
Odessa, 27.02.2020
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Hello, Аnnа. Thank you for your positive feedback. Visiting the clinic on the recommendations is a safe and proven method how to receive high-quality medical care. We are glad that you found the doctor in the person of our specialist whom you could entrust your health and remained satisfied with the result. We would like to mention that absolute recovery is a team work of a specialist and a patient, as the laborious and persistent observance of doctor’s instructions is one of the main components of effective treatment. We are always ready to help everybody who would come on your recommendations. Stay well and healthy.
Service Quality Control Department
I had an appointment on 24 02.2020. The proctologist did not recommend any treatment referring me immediately for operation costing 8.500. I am not satisfied with my visit at all.
Larisa
Dnepr, 26.02.2020
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Hello, Larisa. Thank you for dialogue with the Quality Control Unit. "On Clinic Dnepr" belongs to the international network of medical centers. We offer our patients a high level of quality of service and the latest medical diagnostic equipment. During the initial consultation, a patient undergoes full profile diagnostics, including instrumental, consultation on the results of a comprehensive examination with video diagnostics and demonstration the clinical picture to a patient for greater clarity and understanding of the essence of what happened in the specific case. Based on the results of all examinations, the doctor makes a diagnosis, determines which treatment methods are best suited for each particular case, as well as the duration and cost of the course of treatment, the prognosis of the expected effectiveness. There is the possibility of phased payment of treatment. If you rethink the situation and decide to continue treatment in our clinic - contact us, we are always ready to help.
Service Quality Control Department
Hello dear administration of ON Clinic! Today, my husband and I visited your clinic and I cannot help but admire the professionalism of your staff, the cleanliness and comfort of your clinic. The first thing that caught our eye was the ladies at the reception who warmed us with their radiant smile throughout our visit to the clinic. I cannot but note the fact that we were received at the appointed time, which we really liked! Ultrasonographer Ibragimova K.N. is an upscale specialist with a kind heart and a radiant smile. She explained in detail to us the state of our hearts, gave advice which specialist to visit, leaving a pleasant imprint in our old hearts. We also liked traumatologist A. I. Kolesnik for his professionalism and friendliness. He told everything in so much detail that interested us, that we understood everything on the first listen. We will continue to visit you and recommend you as a medical institution where you are welcome to our friends. Thank you very much!
Olga
Kharkiv, 19.02.2020
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Hello Olga. Thank you for the detailed feedback and kind words addressed to our experts. We are very pleased that you were satisfied with the quality of medical care because the entire team of our network makes every effort to make every minute of patients' stay in our medical centers comfortable. Qualified specialists, modern equipment and high-quality consumables are the guarantee to high indicators of the effectiveness of diagnostic and treatment processes. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
I visited gynecologist and ultrasound, everything was fast without queues and by appointment. The doctor explains everything, clarifies, answers all questions. No one urges you to finish the appointment faster as in public hospitals. They suggest doing tests, it is a SUGGEST! You can watch on the screen everything that the doctor does which is very modern and everything becomes clear. I am very satisfied.
Christina
Kharkiv, 19.02.2020
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Hello Christina. Thanks for the positive feedback. We are pleased that you were satisfied with the result of visiting our clinic. We also want to note that an important component of high-quality diagnosis and treatment is the high-tech equipment used in our medical center. We will be happy to help if necessary. We wish you good health and good mood.
Service Quality Control Department
I want to express gratitude to Inga Giyevna! She explains everything in plain language, she is considerate, she prescribed everything in a correct manner, nothing extra...professional of her trade!!)
Christinа
Odessa, 18.02.2020
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Hello, Christinа. Thank you for your positive feedback. We are glad that your visit to our specialist was effective and comfortable. We are always ready to provide qualified medical aid when necessary. Stay healthy.
Service Quality Control Department
I want to leave a positive feedback about gastroendoscopy specialists. I can’t say that I received pleasure from this procedure, but the discomfort was minimal. I used to do this procedure at the medical center "L +", the comparison is clearly in favor of the specialists of "On clinic".
Yevgeniya
Kharkiv, 18.02.2020
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Hello Yevgeniya. Thanks for the positive feedback. We are pleased that the visit to our clinic was productive and as comfortable as possible.
We want to note that gastroscopy, without exaggeration, is an important diagnostic tool. Information the doctor receives is of great value for a further treatment plan. We are always happy to help if necessary and wish you good health.
Service Quality Control Department
It was my second visit to the clinic in Odessa. The first time I visited an endocrinologist. The second time I underwent ultrasound and visited obstetrician-gynecologist Masenko Nataliya Anatoliyevna. As usually, the reception ladies welcomed me and asked to wait (as I came 5 minutes earlier). Then I was kindly invited by ultrasound doctor. I was pleased that everything was neat and tidy behind the panel screen in the doctor’s room near the ultrasonography apparatus, everything was disposable. Before touching the equipment, the doctor washed her hands (as she was filling my chart). We worked very neatly, she gave her opinion and I went to a gynecologist.
Masenko Nataliya Anatoliyevna met me very politely, she asked me a lot of questions, asked everything from start to finish, she explained everything and answered all my questions. The examination was painless. Everything was very sterile in the doctor’s room. Highly recommend!
I consider that the visit is worth its money and the price for services are quite affordable. I liked it!! I‘ll come again!
Оlesya
Odessa, 17.02.2020
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Hello, Оlesya. Thank you for your extensive reference and unbiased opinion. We are very happy that the visit to our clinic was comfortable and effective. It should also be noted that our specialists have available the extensive material and technical resources which promote high-quality diagnostics and treatment. Comfort at each stage of the visit to the medical center is one of the main work principles of the clinics of our network, and you could see it yourself. We are always ready to provide qualified medical aid when necessary. Stay well and healthy.
Service Quality Control Department
