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I went to “ON Clinic Poltava” to visit a dermatologist V.I. Melashchenko with the problem of removing a mole. Long enough I did not dare to take this step, until I heard about the removal in this clinic using the radio wave method with “Surgitron”. First, the doctor performed an examination under a dermatoscope and assured me that the contours were clear and had no contraindications for removal. During the removal procedure, I felt almost nothing. Everything happened quickly and painlessly. Now I have lost my problem, everything heals quickly. Therefore, when there is a question about the removal, do not hesitate, contact “ON Clinic Poltava”. I recommend !!!
Alla
Poltava, 30.03.2020 Show answer
Evaluation:
Hello Alla. We are grateful for the sincere response and your history of contacting “ON Clinic Poltava”. We agree with you, dermatological problems can cause a lot of anxiety and discomfort. Therefore, contacting a specialist to get comprehensive answers to all questions and possible solutions to the problem will be the most effective solution. Removal of skin neoplasms (moles, papilloma, etc.) in our clinic is carried out using the radio wave method. The procedure is quick, painless and with a flawless cosmetic effect. We are glad to know that under the supervision of our doctor you were able to get rid of a long-standing problem and were completely satisfied with the result. We hope that your recommendations will be useful to all potential patients who have faced similar problems. We wish you good health and well-being.
Service Quality Control Department
On 02.03.2020, I underwent an ultrasonic examination made by the doctor Chuprina Ye.А. During the visit, Yelena Aleksandrovna was very considerate; she asked a lot, told a lot, thus gaining open communication. The doctor left a nice impression of herself.
Irina
Odessa, 30.03.2020 Show answer
Evaluation:
Hello, Irinа. Thank you for your positive feedback. It is important for us to make the results of the diagnostic procedure informative and clear. Another important component of high-quality diagnostics is high-tech equipment used in our clinic. Stay well and healthy!
Service Quality Control Department
Service is good. Doctor very calm and listen to you, everyone should visit at least once in lifetime.
Vadivel
Kharkiv, 23.03.2020 Show answer
Evaluation:
Good afternoon. Thank you for your positive feedback. We are glad that you were satisfied with the result of contacting with our clinic. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
I visited the clinic 3 months ago and I am under supervision medical and treatment by trichologist Antibura V.V. I am very pleased with the doctor’s attitude, her politeness, inner quietness that calms you and fills with confidence in the positive result. I like the arrangement of the clinic, its cleanliness, carefulness and politeness of the whole personnel. The possibility to see a doctor almost without waiting in line is also good news. It is also convenient that all tests can be done in the clinic. The prices are rather moderate. Thank you!
Yana
Dnepr, 21.03.2020 Show answer
Evaluation:
Hello, Yana. Thank you for your positive feedback and kind words about our specialist. Comfort at every stage of visiting our medical center is one of the basic principles of the clinics of our Network, and the professionalism of doctors, modern equipment and high-quality consumables are the key to high indicators of the effectiveness of medical diagnostic processes. We are always ready to help when necessary and stay healthy.
Service Quality Control Department
I want to say a big thank you to my doctor Natalya Zaichenko. Natalya Gennadievna is a professional of her craft! She is the best doctor I ever met!!! She is always polite, attentive, always finds words of support, sets for optimism and confidence in the victory over the disease. I have been ill with the diagnosis for three years and I am sure that only thanks to my doctor I live and feel well. May God grant you health, prosperity and all the best!!! Thank you for your smile and for making me healthy!!!
Natalya
Dnepr, 19.03.2020 Show answer
Evaluation:
Hello, Natalya. Thank you for your positive feedback and your trust. We agree with you, we employ only qualified specialists who are attentive to each patient. Also a good help for specialists is the powerful material and technical base of the clinics of our Network, which allows us to diagnose and treat using modern techniques in conditions comfortable for the patient. We are always ready to help when necessary and stay healthy!
Service Quality Control Department
I want to express gratitude to doctor Marusov А.А. for the help provided, for his medical talent and topmost professionalism. Мy problem was solved in a speedy and high-quality fashion. Very detailed consultations, with explaining every why and what for, leaving no more questions after that. Andrey Anatoliyevich, thank you very much!
Yekaterina
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Yekaterina. Thank you for kind words about our specialist Andrey Anatoliyevich Маrusov. Considerable clinical experience of this doctor together with state-of-the-art methods applied in our clinic make it possible to solve unpleasant problems in an efficient way. We recommend remembering to undergo preventive examinations and stay healthy.
Service Quality Control Department
Doctor Nataliya Anatolyevna Tolmacheva. She is a professional of her craft, she is very understanding. I have been followed up by her for many years and will keep on visiting her.
Аleksandr
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Аleksandr. Thank you for your positive feedback. We are glad that in the person of our specialist you found the doctor you could entrust your health. We are always ready to help when necessary. Stay healthy.
Service Quality Control Department
I visited ON Clinic with a problem regarding the formation of the anal fimbria and my doctor was Маrusov А.А., he held his consultation in clear and plain language, the operation was successful, the service and quality were of top level.
Darya
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Darya. Thank you for kind words about our specialist Andrey Anatoliyevich Маrusov. Considerable clinical experience of this doctor together with state-of-the-art methods applied in our clinic make it possible to solve unpleasant problems in an efficient way. We recommend remembering to undergo preventive examinations and stay healthy.
Service Quality Control Department
I want to express gratitude to Denis Andreyevich, I came to him with a very delicate problem: papillomas on the genital organ; I came on the recommendation of my friend. I am pleased with everything – starting from environment and ending with service and professionalism. The procedure turned out to be quick and painless, I am satisfied with everything.
Vladislav
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Vladislav. Thank you for your sincere feedback. Clinical experience of our specialist combined with state-of-the-art methods and equipment used in "ON Clinic Оdessа" promote the efficacy of treatment and diagnostic processes. And you could learn it first-hand. Stay well and healthy!
Service Quality Control Department
I visited proctologist Spilnyi Vitaliy Igorevich, he is a very considerate doctor, the visit was very professional, all my problems were explained in plain language and in a polite manner. I have the same opinion about dermatologist Goncharuk Svetlana Olegovna.
Аllа
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Аllа. We are glad that you remained satisfied with your visit to our doctors. Only skilled specialists work in our clinic who always find an individual solution to each problem, which you could see yourself. Thank you for your reference and most heartfelt thanks. Stay healthy.
Service Quality Control Department
It is the second time that I visited the clinic. I was very pleased with the attitude of the staff. Everybody is friendly and very discreet. I had an appointment with the doctor trichologist Antibura V.V. The doctor is competent and in tune for a positive result. After the tests, treatment was prescribed. I really hope for a positive result! There are no doubts! I will recommend Antibura V.V. Only the most positive impressions!
Anastasiya
Dnepr, 18.03.2020 Show answer
Evaluation:
Hello, Anastasiya. Thank you for your positive feedback about the work of our specialist. We are glad that the visit to our clinic went off well and in a friendly atmosphere. We would like to note that only skilled professionals work at our clinic and we are always intent on improving the quality of medical service. We are always ready to help when necessary. Stay healthy!
Service Quality Control Department
I want to leave my feedback about my visit to the gastroenterologist, it was my first visit to the clinic. I visited a doctor before, but I still didn’t have any diagnosis, I was partially tested, and I thought that at this clinic there would be an opportunity to put in an IV and the doctor would prescribe medication, therefore I came to you as there are no such services in the previous clinic. The first thing I heard was why I came and why I visited that doctor. The doctor was irritable, the impression is that I came to her house, maybe because of insurance. You could tell me right away that you don’t accept. Moreover, she didn’t even conduct an examination, she referred me to 10 tests and sent for an additional examination. She answered in an irritable tone to all my questions. Besides, the appointment to this doctor costs 500 UAH, a higher degree, it is probably better to consult by a more friendly doctor. I will not come to the second appointment, of course, the impression is negative.
Yana
Dnepr, 17.03.2020 Show answer
Evaluation:
Hello, Yana. Thank you for dialogue with the Quality Control Unit. The opinion of our real patients is important for us. We try to provide comfortable conditions and proper service for all patients of the clinic, including the insurance line. If a specialist is not suitable at the psychological level, the clinic always has the opportunity to change the doctor. In any case, if you felt uncomfortable while visiting the clinic - we apologize. You received more detailed information by telephone. We are always ready to help, stay healthy.
Service Quality Control Department
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