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I faced a problem of hair thinning. I consulted very good specialist Zheludkova Nataliya Vasilyevna. She is a competent doctor; besides, unlike many other doctors, she recommends procedures and tests in order to really help but not to make a patient pay as much as possible. I am very pleased, I will continue the treatment.
Vladislav
Odessa, 31.03.2020 Show answer
Evaluation:
Hello, Vladislav. Thank you for your sincere feedback and kind words. We aim to provide our patients to the maximum with comfortable conditions at every stage of their visiting clinic. Zheludkova Nataliya Vasilyevna is an experienced and skilled specialist and you could learn it at first hand. We are glad that you remained pleased with the result of your visit to "ON Clinic Оdessа". We are always ready to help and stay healthy.
Service Quality Control Department
On 02.03.2020, I underwent an ultrasonic examination made by the doctor Chuprina Ye.А. During the visit, Yelena Aleksandrovna was very considerate; she asked a lot, told a lot, thus gaining open communication. The doctor left a nice impression of herself.
Irina
Odessa, 30.03.2020 Show answer
Evaluation:
Hello, Irinа. Thank you for your positive feedback. It is important for us to make the results of the diagnostic procedure informative and clear. Another important component of high-quality diagnostics is high-tech equipment used in our clinic. Stay well and healthy!
Service Quality Control Department
I want to express gratitude to doctor Marusov А.А. for the help provided, for his medical talent and topmost professionalism. Мy problem was solved in a speedy and high-quality fashion. Very detailed consultations, with explaining every why and what for, leaving no more questions after that. Andrey Anatoliyevich, thank you very much!
Yekaterina
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Yekaterina. Thank you for kind words about our specialist Andrey Anatoliyevich Маrusov. Considerable clinical experience of this doctor together with state-of-the-art methods applied in our clinic make it possible to solve unpleasant problems in an efficient way. We recommend remembering to undergo preventive examinations and stay healthy.
Service Quality Control Department
Doctor Nataliya Anatolyevna Tolmacheva. She is a professional of her craft, she is very understanding. I have been followed up by her for many years and will keep on visiting her.
Аleksandr
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Аleksandr. Thank you for your positive feedback. We are glad that in the person of our specialist you found the doctor you could entrust your health. We are always ready to help when necessary. Stay healthy.
Service Quality Control Department
I visited ON Clinic with a problem regarding the formation of the anal fimbria and my doctor was Маrusov А.А., he held his consultation in clear and plain language, the operation was successful, the service and quality were of top level.
Darya
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Darya. Thank you for kind words about our specialist Andrey Anatoliyevich Маrusov. Considerable clinical experience of this doctor together with state-of-the-art methods applied in our clinic make it possible to solve unpleasant problems in an efficient way. We recommend remembering to undergo preventive examinations and stay healthy.
Service Quality Control Department
I want to express gratitude to Denis Andreyevich, I came to him with a very delicate problem: papillomas on the genital organ; I came on the recommendation of my friend. I am pleased with everything – starting from environment and ending with service and professionalism. The procedure turned out to be quick and painless, I am satisfied with everything.
Vladislav
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Vladislav. Thank you for your sincere feedback. Clinical experience of our specialist combined with state-of-the-art methods and equipment used in "ON Clinic Оdessа" promote the efficacy of treatment and diagnostic processes. And you could learn it first-hand. Stay well and healthy!
Service Quality Control Department
I visited proctologist Spilnyi Vitaliy Igorevich, he is a very considerate doctor, the visit was very professional, all my problems were explained in plain language and in a polite manner. I have the same opinion about dermatologist Goncharuk Svetlana Olegovna.
Аllа
Odessa, 19.03.2020 Show answer
Evaluation:
Hello, Аllа. We are glad that you remained satisfied with your visit to our doctors. Only skilled specialists work in our clinic who always find an individual solution to each problem, which you could see yourself. Thank you for your reference and most heartfelt thanks. Stay healthy.
Service Quality Control Department
Маrusov Andrey Anatoliyevich is a wonderful doctor! He is an amazing specialist, very considerate! The operation he had executed was almost painless and the doctor monitored me closely till the complete healing. Apart from being a great specialist, he also has a great sense of humor and you don’t feel uncomfortable.
Alexandra
Odessa, 13.03.2020 Show answer
Evaluation:
Hello, Alexandra. Thank you for selecting “ON Clinic Оdessa” and for your high appraisal of the work of our specialist. The doctor Andrey Anatoliyevich Маrusov proved himself as an experienced and skilled specialist who has a full knowledge of invasive methods of treatment. We are always ready to help when necessary and stay healthy!
Service Quality Control Department
Doctor Legostayeva Alyona Aleksandrovna is a wonderful specialist. I am very pleased with her. Everything is clear and without the fluff. Highly recommend! However, the thing which is unclear to me is the procedure of payment for visiting the doctor. Why should I pay extra 300 hrivnyas to be allowed to come to the doctor in order to learn what is wrong with me? I have already paid 350 UAH at the very beginning. Money is not a problem, I just wonder about such cupidity. The good thing is that they didn’t take money for protective shoes and visiting the toilet. It is unlikely that I visit this clinic again.
Sergey
Odessa, 13.03.2020 Show answer
Evaluation:
Hello, Sergey. Thank you for the dialogue with the Quality Control Service and your kind words about our doctor. Our clinic provides fee-based medical services, the payment is effected in accordance with the approved price-list and on a voluntary basis. The doctors consult the patients both during primary consultation and return visits. Within the return visit, the doctor interprets the results of laboratory or instrumental tests, establishes final diagnosis and suggests treatment options, the same as in your case. We are always ready to help, stay healthy.
Service Quality Control Department
This was my first visit to On Clinic, Yelena Viktorovna is a wonderful doctor! I had problems with my stomach for the first time in my life and it frightened me a lot. The first doctor, in another clinic, could not help me; however, my problem was not so serious as it turned out. Yelena Viktorovna referred me at once to make all tests (nothing extra). Based on the test results, she prescribed treatment and some food restrictions. All medications were scheduled subject to the quantity and duration. Yelena Viktorovna left me her phone number. So I could always contact her in Viber for small matters regarding the drugs, and this was very comfortable. The problem was solved and I was excited. I visited Yelena Viktorovna on the recommendation. Now it is my turn to recommend her. When necessary, I will definitely come to this doctor again.
Аnnа
Odessa, 27.02.2020 Show answer
Evaluation:
Hello, Аnnа. Thank you for your positive feedback. Visiting the clinic on the recommendations is a safe and proven method how to receive high-quality medical care. We are glad that you found the doctor in the person of our specialist whom you could entrust your health and remained satisfied with the result. We would like to mention that absolute recovery is a team work of a specialist and a patient, as the laborious and persistent observance of doctor’s instructions is one of the main components of effective treatment. We are always ready to help everybody who would come on your recommendations. Stay well and healthy.
Service Quality Control Department
I want to express gratitude to Inga Giyevna! She explains everything in plain language, she is considerate, she prescribed everything in a correct manner, nothing extra...professional of her trade!!)
Christinа
Odessa, 18.02.2020 Show answer
Evaluation:
Hello, Christinа. Thank you for your positive feedback. We are glad that your visit to our specialist was effective and comfortable. We are always ready to provide qualified medical aid when necessary. Stay healthy.
Service Quality Control Department
It was my second visit to the clinic in Odessa. The first time I visited an endocrinologist. The second time I underwent ultrasound and visited obstetrician-gynecologist Masenko Nataliya Anatoliyevna. As usually, the reception ladies welcomed me and asked to wait (as I came 5 minutes earlier). Then I was kindly invited by ultrasound doctor. I was pleased that everything was neat and tidy behind the panel screen in the doctor’s room near the ultrasonography apparatus, everything was disposable. Before touching the equipment, the doctor washed her hands (as she was filling my chart). We worked very neatly, she gave her opinion and I went to a gynecologist. Masenko Nataliya Anatoliyevna met me very politely, she asked me a lot of questions, asked everything from start to finish, she explained everything and answered all my questions. The examination was painless. Everything was very sterile in the doctor’s room. Highly recommend! I consider that the visit is worth its money and the price for services are quite affordable. I liked it!! I‘ll come again!
Оlesya
Odessa, 17.02.2020 Show answer
Evaluation:
Hello, Оlesya. Thank you for your extensive reference and unbiased opinion. We are very happy that the visit to our clinic was comfortable and effective. It should also be noted that our specialists have available the extensive material and technical resources which promote high-quality diagnostics and treatment. Comfort at each stage of the visit to the medical center is one of the main work principles of the clinics of our network, and you could see it yourself. We are always ready to provide qualified medical aid when necessary. Stay well and healthy.
Service Quality Control Department
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