Logo
0 800 30 11 77
I want to thank the doctor Shapovalova Alyona Sergeyevna for a high-quality consultation. The doctor was attentive, she listened and gave competent recommendations for treatment. I would also like to thank the administrator Kinash Nadezhda for giving clear and kind consultation and showing me the way to the doctor!
Anastasia
Kharkiv, 19.12.2019 Show answer
Evaluation:
Hello Anastasia. Thank you for your sincere feedback and your unbiased opinion. We are pleased that you were satisfied with the result of visiting our doctor. We agree with you, we employ qualified specialists who are attentive to each patient and also use advanced medical equipment in their work. We wish you good health and well-being.
Service Quality Control Department
I want to express my gratitude for the good service to M.G. Cherevashenko. He is a very nice and competent doctor. For three years I have been visiting her for an ultrasound and I am very pleased with her. She is attentive, responsive, she always advises what you need. I wish there were more such doctors. And everything is very clean, beautiful, everything is at the highest level!
Tatyana
Kharkiv, 12.12.2019 Show answer
Evaluation:
Hello Tatyana. Thank you for your trust and kind words addressed to our specialist. It is important to note that the diagnostic equipment used on our Network is one of the most modern and informative today. We are always happy to help in the framework of our specializations. We wish you good health!
Service Quality Control Department
Medical care provided by Dr. Chernyshenko M.S. was at a high level, it corresponds to the European level. The doctor is attentive to elderly people. I am 79 years old. Thank you for the service.
Victor
Kharkiv, 11.12.2019 Show answer
Evaluation:
Hello Victor. Thank you for the positive feedback on the work of our specialist. Chernyshenko Marina Sergeyevna is an attentive and experienced doctor, which is confirmed by many grateful feedbacks. It is important to note that innovative diagnostic equipment used at the "ON Clinic Kharkov" plays a significant role in high-quality diagnostics. We wish you good health and well-being.
Service Quality Control Department
I want to express gratitude to the doctor urologist Voychuk B.D. I am satisfied with the conditions and service of the clinic. The doctor helped to cope with the disease, he is fully competent and responsive to patients. Thank you and good luck!
Darya
Kharkiv, 09.12.2019 Show answer
Evaluation:
Good afternoon, Darya. Thanks for the positive feedback. We are pleased that visit to our specialist was effective for you. We are always ready to provide qualified medical assistance if necessary and wish you good health.
Service Quality Control Department
I visited Dr. Lukash Tatyana Ivanovna at On Clinic in Kharkov. We have known Tatyana Ivanovna for about 20 years. This is a very qualified specialist and a very, very good, positive person. She always shows an attentive attitude, she communicates with a smile and in a good mood. And the result always makes me happy. If you need a qualified gynecologist then definitely contact Tatyana Ivanovna.
Marianna
Kharkiv, 05.12.2019 Show answer
Evaluation:
Hello Marianna. We are pleased that in the person of our specialist, Tatyana Ivanovna Lukash, you have found a doctor whom you were able to entrust your health with. We understand the importance of a positive emotional relationship with the attending physician. One of the main principles of the work of the clinic of our Network is the comfort of each patient, only qualified specialists work in our work who use advanced medical equipment in their work. Thank you for choosing “ON Clinic Kharkov” and positive feedback. Be healthy!
Service Quality Control Department
I would like to thank the doctor Udovikhina V.I. and assistant Ryabko N. for the painless and accurate gastroscopy. For courtesy and attention to patients, THANKS!
Andrey
Kharkiv, 04.12.2019 Show answer
Evaluation:
Hello Andrey. Thank you for your feedback. We want to note that, without exaggeration, gastroscopy is an important diagnosing tool. The information the doctor receives is of great value for the further treatment plan. Only qualified specialists work for us, they always find an individual approach to each patient, as you could see from your own experience. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
I really did not like the doctor Orlenko Dmitro Borisovich - perhaps he is a great specialist, but it was uncomfortable to communicate with him. The moment when a person was not rude, but remaining within the bounds of decency he showed his dissatisfaction as much as possible - about everything, starting from the results of analyzes in electronic form and ending with the wording I used to describe my complaints. I came in a good mood and came out with the feeling that I was "faked out" because normally you expect a friendly attitude during the visits to private clinics. On the same day, I visited another doctor Udovikhina Yelena Ivanova - a wonderful experience, the procedure was as comfortable as possible, I liked both the doctor and the nurse. The workers in ultrasound, during the blood sampling and the ladies at the reception were also very welcoming. Conclusion: I’ll return to the clinic, but I will go to another specialist for a return visit.
Yelena
Kharkiv, 04.12.2019 Show answer
Evaluation:
Hello Yelena Valeriyevna. Unfortunately, our attempts to contact you by phone are not successful, the subscriber does not answer calls. If the reception did not develop a trusting relationship with the attending physician at the psychological level, the clinic has the opportunity to change the doctor. To achieve the desired result from the medical diagnostic process, we always strongly recommend that our patients comply with all the prescriptions of specialists. We are ready to continue a more substantive dialogue, for this we ask you to contact the Quality Control Service at 0800-50-71-70 (from 10:00 to 17:00). All the best.
Service Quality Control Department
Thank you for your help. One thing is sure.I could not have done anything without yor all. All you have done mean a lot to me. You are the best.
El
Kharkiv, 04.12.2019 Show answer
Evaluation:
Good afternoon. Thank you for your positive feedback. We are pleased that you were satisfied with the result of an appeal to "ON Clinic Kharkiv". Always ready to help in case of need and wish you health!
Service Quality Control Department
It is my favorite procedure at the clinic. Many thanks to Chernyshenko Marina Sergeyevna, she is a professional in her craft!!! She shows a very good attitude to patients. I'm glad I made an appointment with her.
Mariya
Kharkiv, 29.11.2019 Show answer
Evaluation:
Hello Mariya. Thank you for your feedback and appreciation of the work of our specialist. We are glad that you have only positive impressions after your visit to our clinic. We employ only qualified specialists who have advanced medical equipment at their disposal, as you have seen from your own experience. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
Thank you for working on Sunday. It is very convenient. It’s a great opportunity to solve health issues.
Alexander
Kharkiv, 27.11.2019 Show answer
Evaluation:
Good afternoon, Alexander. We agree with you, we provide the most convenient conditions for staying within the walls of our clinic and strive to improve daily the quality of medical care, as you can see for yourself. We are always ready to help if necessary. Thank you for your positive feedback and be healthy.
Service Quality Control Department
Great modern clinic! Top-level service! Everything is done for the comfort of customers! Special thanks to Dr. Voychuk Bogdan Dmitriyevich! He is a qualified specialist, he always explains everything, gives an exhaustive consultation!
Konstantin
Kharkiv, 19.11.2019 Show answer
Evaluation:
Hello Konstantin! We are glad that you were completely satisfied with the result of visiting our clinic. The specialists of our clinic always find an individual approach to each patient. The powerful material and technical base of the clinic contributes to an effective diagnostic and treatment process. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
Hello. I am writing a review for the first time in my life, really I can’t stand it anymore. I am a regular customer of On Clinic. I have been followed up by several doctors. I am very pleased with the work of Orlenko and Skorikova, the doctors who really help to restore health in order, before that I visited specialists at other medical facilities and was unhappy with the result. And now the bad part: since the start of autumn, appointment scheduling malfunctions constantly, the most important thing is that administrators report this when you approach them yourself, at least you need to warn and apologize. I read the reviews about the clinic and shocked by the format of the responses to the displeased visitors of your clinic. One girl was told something like "You threw a tantrum ...", no matter what tantrum a client throws, it is unacceptable to answer that way. Recently I went to the trichologist, I was referred to do tests for 900 UAH (and I was not indignant, well, ok, I need to), when I wanted to make an appointment, it turned out that the doctor was on vacation and I made an appointment with another one. When I came to the appointment, the doctor could not be bothered to read my chart (the previous doctor described in detail the diagnoses of Skorikova and Orlenko and what I am being treated for and also what I was sick with). He asked me for this information (however, not in full), then he told me that if I wanted to receive a treatment regimen, I had to pay 200 hryvnias (ok, if I need to). And what am I getting? Shampoo for hair loss and basic vitamins for hair. All fine and dandy but why did I take tests for 900 hryvnias and where are the explanations for the results? I am extremely dissatisfied with today's appointment, and I also want that when my first doctor returns from vacation, they will tell me in detail about the results of the tests and write out the normal treatment (or justify this treatment regimen, and also why then I had to take tests) and I don’t I want to pay for it again. I had to write a review, since there was no time to sort out the clinic because the appointment was delayed again (for 20 minutes). Chart Number 50163.
Alexandra
Kharkiv, 22.12.2018 Show answer
Evaluation:
Hello Alexandra. Thank you for the dialogue with the Quality Assurance Service. We want to note that sometimes delays in appointments occur, and we cannot always influence the reasons. We always focus our patients on the importance of adhering to the schedule of appointments and minimizing delays in appointments, due to which there are disruptions in the schedule of appointments. We are grateful to all patients for an objective assessment of the work of the clinic and our specialists, the format of analysis and answers is carried out only in a business style without personal attacks. The scope of the prescribed diagnostics is always well-reasoned, determined on the basis of the problem to identify all etiological factors. If the problem of treatment is secondary, an integrated approach is needed in the diagnosis and subsequent treatment, and often requires correction of the condition and observation by doctors of several specialties. Each patient perceives information by virtue of their capabilities, hence the misunderstanding arises. If the information is not clear, you can always ask questions to the doctor during the visit or through the contact center operators. We are glad that at the moment you understand the proposed tactics, you are welcome for the next visit at the clinic according to the appointment. We are always ready to help!
Service Quality Control Department

Address: Kharkiv, Yaroslava Mudrogo st., 30a

ON Clinic Kharkov Pushkinskaya
We accept: Mon - Fri: 8:00 - 18:00, Sat: 9:00 - 16:00, Sun: 9:00 - 13:00
Make an appointment: 0 800 30 11 77 24 hours.
  • On map
  • Aeropanorama
Give a feedback
Fill out the form and we will contact you shortly
By clicking on the Send button, you consent to the processing of data, and agree to the terms of the user agreement
Request limit exceeded. Try after 5 minutes.