Feedback from Andrey for 10.01.2020
Bad experience after the appointment. I came at my appointed time, I was taken after 20 minutes of my waiting. If I sign up for a specific time, then I also plan it. Further - the results of laboratory tests were promised to be sent by mail in a day, 3 days have passed, they still do not exist. Apparently, there is no communication within the clinic.
Sumy, 10.01.2020 Show answer
Good day, Andrey. Thank you for the dialogue with the Quality Control Service. Comfort for the patient at all stages of the provision of medical services in our medical center is one of the priority tasks. A team of specialists works daily to ensure the improvement of the quality of service. If there are shortcomings in our work, we are always ready to take responsibility and provide additional options for loyalty, which was also in this case. We are always ready to help, we wish you health and good mood!
Service Quality Control Department