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5.0
1 feedback
I was at the appointment with a dermatovenereologist, trichologist Rozhkova Natalya Viktorovna. The doctor greeted me very friendly, conducted an examination and consultation, answered all my questions, after which she professionally, flawlessly and painlessly performed radio wave removal of the skin neoplasm. Personally, I recommend Natalya Viktorovna as a highly qualified doctor. Thank you, Natalya Viktorovna, for your professionalism, humanity and impeccably done work!
Hello Julia. Thank you for choosing the clinic and sincere feedback about the history of treatment with our doctor. We are pleased that the doctor's appointment was informative and useful for you, and you got the expected result. Good health and strength to you.
Service Quality Control Department
Bad experience after the appointment. I came at my appointed time, I was taken after 20 minutes of my waiting. If I sign up for a specific time, then I also plan it. Further - the results of laboratory tests were promised to be sent by mail in a day, 3 days have passed, they still do not exist. Apparently, there is no communication within the clinic.
Good day, Andrey. Thank you for the dialogue with the Quality Control Service. Comfort for the patient at all stages of the provision of medical services in our medical center is one of the priority tasks. A team of specialists works daily to ensure the improvement of the quality of service. If there are shortcomings in our work, we are always ready to take responsibility and provide additional options for loyalty, which was also in this case. We are always ready to help, we wish you health and good mood!
Service Quality Control Department
