Excellent service and high quality professionals. I made an appointment with a dermatologist, ultrasound and tests - everything was done at the highest level. I advise V. Mangusheva as a dermatologist.
Michael
Kharkiv, 17.06.2022 Show answer
Evaluation:
Hello Michael. Thank you for using the services of our clinic and for appreciating the work of specialists. We are always ready to help if necessary. Good health to you.
Service Quality Control Department
I was at the appointment with a dermatovenereologist, trichologist Rozhkova Natalya Viktorovna. The doctor greeted me very friendly, conducted an examination and consultation, answered all my questions, after which she professionally, flawlessly and painlessly performed radio wave removal of the skin neoplasm. Personally, I recommend Natalya Viktorovna as a highly qualified doctor. Thank you, Natalya Viktorovna, for your professionalism, humanity and impeccably done work!
Julia
Sumy, 01.06.2022 Show answer
Evaluation:
Hello Julia. Thank you for choosing the clinic and sincere feedback about the history of treatment with our doctor. We are pleased that the doctor's appointment was informative and useful for you, and you got the expected result. Good health and strength to you.
Service Quality Control Department
I am a patient of dermatologist Tominets O.V. Only good feedback, a good doctor, she will explain everything well; she immediately diagnosed dermatitis on the face, which disappeared after 2 days. I recommend “ON Clinic” and doctor Tominets O.V. The clinic has good and friendly staff. Many thanks to everyone.
Solomiia
Uzhgorod, 08.12.2020 Show answer
Evaluation:
Hello Solomiia! Thank you for your positive feedback and a high assessment of professionalism of the doctor O.V. Tominets. Dermatologists of our clinic select individual treatment programs for each patient, taking into account all diagnostic parameters. Always happy to help. We wish you good health!
Service Quality Control Department
I came to the clinic to remove warts on my hands. I got an appointment with Bobrova Angelika Viktorovna. The doctor promised that after the procedure there would be no scars (this question worried me very much, so I asked her about it). More than two months have already passed, but the scars after removal remained, and they are quite noticeable (more noticeable than the warts themselves before the procedure). If this clinic has competent doctors, then why assure me of false information?! I am sorry that I came to this clinic. I wouldn't recommend it!
Ivanna
Uzhgorod, 25.10.2020 Show answer
Evaluation:
Hello Ivanna! Unfortunately, we were unable to contact you by telephone. To continue the constructive dialogue, please contact the Quality Control Service at 0800-50-71-70 (from 10:00 to 17:00). We expect feedback and stay healthy!
Service Quality Control Department
Angelika Viktorovna Bobrova. GREAT PERSON! A doctor with a God-given talent. Thank you is not enough to say. There were no words to express my deep gratitude.
Eva Ivanovna
Uzhgorod, 29.08.2020 Show answer
Evaluation:
Hello Eva Ivanovna! Thank you for your sincere positive feedback and kind words about our doctor Bobrova Angelika Viktorovna. It is important for us to know that you are satisfied with the result of your visit to the clinic and the quality of medical care. We are always ready to help if necessary. We wish you good health!
Service Quality Control Department
I learned about the clinic from the Internet, first I came with my son to a dermatologist Tominets, a pleasant doctor. We immediately saw improvements despite the fact that we had been treated for 3 years by other doctors and there was no result. Thanks to doctor Tominets for his professionalism. I myself am being treated by a gynecologist Shmargovich; this wonderful woman treated my problems with understanding, I got professional advice without problems and passed all the examinations without standing in lines. I wish there would be more such doctors. Thanks to “ON Clinic” in Uzhgorod. I highly recommend it.
Erika
Uzhgorod, 24.07.2020 Show answer
Evaluation:
Hello Erika! We are grateful for the positive feedback and kind words. We are glad that the level of professionalism of our doctors met your expectations. It is important for us to know that you are satisfied with the result of contacting “ON Clinic Uzhgorod”, the atmosphere of visit and the quality of medical care. We offer high-level service and innovative diagnostic and treatment methods using modern equipment and the latest technology. We will be happy to help everyone who applies for your recommendations. We wish you and your family good health!
Service Quality Control Department
The clinic meets all patient’s requirements, polite receptionists, they answer all questions. The doctor diagnosed me, told the essence of the problem and prescribed treatment. Very sociable. I was pleased with the service at the clinic. I will recommend it to my friends.
Vita
Dnepr, 07.05.2020 Show answer
Evaluation:
Hello, Vita. One of the main principles of the clinics of our Network is patient comfort at every stage of visiting our clinic. We employ only qualified specialists who use advanced equipment in their work. Thanks for your feedback and kind words. We are always ready to help when necessary and stay healthy!
Service Quality Control Department
Good evening. I came for an appointment with the child, hoping that it would be much more pleasant than in the state clinic. I was wrong. Either the neglect of patients is included in the package of expensive services, or it was a candid camera. At the reception, I filled out a form with the child’s data, and we were asked to wait. We waited. Then we waited more. Then we were shown the way to a doctor who already had my name in conjunction with the child’s patronymic in his database. It turned out that the appointment is not possible until I fill out the form again. Seriously? A person who has passed some sort of selection and who has taken the position of representative of the clinic is not able to enter correctly the name and patronymic into the database?! And the doctor, instead of quiet resolving the issue with the employee, behaves with the patient like a teacher with a negligent student?! Well, I will have the heart to recommend the clinic management to lay the groundwork with employees, otherwise you risk to decrease greatly the number of clients. The appointment was on 04/30/20. The form was completed on the second floor.
Irina
Dnepr, 02.05.2020 Show answer
Evaluation:
Hello, Irina. Our Quality Control Unit made multiple attempts to contact you for your feedback in order to study this case but they were not successful – the subscriber is not available for phone calls. Please contact our Quality Control Unit by calling 0800-50-71-70 (from 10:00 tо 17:00).
Service Quality Control Department
Today my 14 years old niece and I visited ON Clinic to see dermatologist Pankova Yelena Vladimirovna. The child had been in contact with chicken pox carrier and had severe skin rashes. The first thing the doctor told us was that it was not her competence and she had nothing to do with chicken pox; however, when we told at the reception desk about our problem while making an appointment. The doctor was rude and I can hardly call her mindful. The examination was minimal and no medical report was given to us at the end of our visit. We asked for it ourselves on exit and they brought it to us. The medical report contains information about the examination of lymph nodes, pressure measuring, etc. But it did not happen. The child was not even completely examined, her legs had a rash most of all. We were told that rashes looked like measles. Then several minutes later there was another version about red measles and we did test for rubella antibodies. The test was also rather doubtful as the child is vaccinated and apriori she had antibodies for both measles and rubella. We came home without the slightest understanding of whether we had measles or rubella as red measles was open to question in our medical report. The diagnosis is absolutely unclear as these are two different diseases. I feel disappointed. I relied on the references about the experienced doctor; alas, it was money to burn and fallacious hopes.
Alyona
Dnepr, 06.04.2020 Show answer
Evaluation:
Hello, Alyona. Thank you for dialogue with the Quality Control Unit. We would like to note that all doctors have their own vision of tactics in each case. Comprehensive assessment of clinical information as well as laboratory test results is carried out as of the date of examination. In this case, the diagnostic stage was not completed. The fact of parallel existing pathologies cannot be neglected making differential diagnostics more difficult. Consultative medical report as any other medical documentation is issued upon the first demand of a patient, as happened in this case. If this doctor was not yours at a psychological level, you can always change a doctor at our clinic as there are several specialists in the department. In any case, if you felt uncomfortable while visiting our clinic, we apologize for this. We are always ready to help, may you and your relatives be healthy.
Service Quality Control Department
I went to “ON Clinic Poltava” to visit a dermatologist V.I. Melashchenko with the problem of removing a mole. Long enough I did not dare to take this step, until I heard about the removal in this clinic using the radio wave method with “Surgitron”. First, the doctor performed an examination under a dermatoscope and assured me that the contours were clear and had no contraindications for removal. During the removal procedure, I felt almost nothing. Everything happened quickly and painlessly. Now I have lost my problem, everything heals quickly. Therefore, when there is a question about the removal, do not hesitate, contact “ON Clinic Poltava”. I recommend !!!
Alla
Poltava, 30.03.2020 Show answer
Evaluation:
Hello Alla. We are grateful for the sincere response and your history of contacting “ON Clinic Poltava”. We agree with you, dermatological problems can cause a lot of anxiety and discomfort. Therefore, contacting a specialist to get comprehensive answers to all questions and possible solutions to the problem will be the most effective solution. Removal of skin neoplasms (moles, papilloma, etc.) in our clinic is carried out using the radio wave method. The procedure is quick, painless and with a flawless cosmetic effect. We are glad to know that under the supervision of our doctor you were able to get rid of a long-standing problem and were completely satisfied with the result. We hope that your recommendations will be useful to all potential patients who have faced similar problems. We wish you good health and well-being.
Service Quality Control Department
Thanks to Mangusheva Victoriya Yuriyevna. She is a very good, wonderful doctor! She established the cause of the disease immediately and prescribed the right treatment.
Yana
Kharkiv, 29.01.2020 Show answer
Evaluation:
Hello Yana. Thank you for the positive feedback and appreciation of the work of our specialist. We are glad that Mangusheva V.Yu. was able to meet your expectations and you were able to verify the professional qualities of our doctor from your own experience. We are always ready to provide quality medical care if necessary. We wish good health to you and your loved ones.
Service Quality Control Department
Removal of moles is completely painless, I did not feel anything at all + Dr. Manzhula E.N. constantly asked “Does it hurt?”, “How do you feel?” So overall, I'm happy! The only thing is not quite competent call center workers, who gave me completely different prices and numbers, so in fact it turned out much more than they said on the phone.
Ivan Lavryk
Poltava, 23.01.2020 Show answer
Evaluation:
Good afternoon, Ivan. Thank you for your feedback. Manzhula Ekaterina Nikolaevna is a qualified specialist, as you could see from your own experience. Removal of skin neoplasms in our clinic is carried out using the radio wave method. The procedure is quick, painless and with a good cosmetic effect. It is also important that in the future a histological examination of the removed elements is carried out to verify the diagnosis. Please note that the operator provides general information. Detailed information can be announced by the doctor after the profile examination. You have received more detailed information by phone. We wish you good health and good mood.
Service Quality Control Department