Much obliged to Tatyana Igorevna for qualitative treatment, I am pleased with her work very much! It took me plenty of time to find a proper gynecologist and thanks to ON Clinic I managed to find her, thank you very much!
Lilit
Dnepr, 03.04.2020 Show answer
Evaluation:
Hello, Lilit. Thank you for your positive feedback. Qualitative medical service in friendly atmosphere is one of the main work principles for our network medical centers. Only skilled professionals work with us who use advanced medical equipment in their work. We are always happy to help when necessary. Stay healthy and positive!
Service Quality Control Department
I was in your clinic at the doctor's appointment with T.V. Lishchinskaya, an examination was carried out and an analysis was prescribed. For the first appointment, I paid UAH 250 according to the price list and made an appointment for a second appointment with ready-made results, I paid UAH 350 instead of the stated UAH 200 for a consultation without a gynecological examination (the doctor argued that this consultation was a gynecologist-endocrinologist consultation) although there is no such service in the price list ((((after the prescribed treatment, I felt bad, I decided to inform my treating doctor, so that I know whether to stop or continue the prescribed treatment! And for this consultation, I paid again UAH 200, although the price list says that repeated appointments are free for patients undergoing treatment! It is very sad that due to such financial nuances, despite the professionalism of the doctor, a negative opinion is formed!
Alena
Sumy, 07.03.2020 Show answer
Evaluation:
Good afternoon, Alena. Thank you for the dialogue with the Quality Control Service. We would like to note that all services in the clinic are paid in accordance with the approved price list. Free recurring visits are provided to patients in the complex service “treatment course”; in case of home outpatient treatment, all visits to the doctor are paid in accordance with the price list. We emphasize that if a patient in the process of outpatient treatment has any questions or changes in dynamics, you can contact the attending doctor through the contact center operators and clarify these questions. You have received more detailed information by phone. We are always ready to help, we wish you health.
Service Quality Control Department
I visited gynecologist and ultrasound, everything was fast without queues and by appointment. The doctor explains everything, clarifies, answers all questions. No one urges you to finish the appointment faster as in public hospitals. They suggest doing tests, it is a SUGGEST! You can watch on the screen everything that the doctor does which is very modern and everything becomes clear. I am very satisfied.
Christina
Kharkiv, 19.02.2020 Show answer
Evaluation:
Hello Christina. Thanks for the positive feedback. We are pleased that you were satisfied with the result of visiting our clinic. We also want to note that an important component of high-quality diagnosis and treatment is the high-tech equipment used in our medical center. We will be happy to help if necessary. We wish you good health and good mood.
Service Quality Control Department
I want to express gratitude to Inga Giyevna! She explains everything in plain language, she is considerate, she prescribed everything in a correct manner, nothing extra...professional of her trade!!)
Christinа
Odessa, 18.02.2020 Show answer
Evaluation:
Hello, Christinа. Thank you for your positive feedback. We are glad that your visit to our specialist was effective and comfortable. We are always ready to provide qualified medical aid when necessary. Stay healthy.
Service Quality Control Department
It was my second visit to the clinic in Odessa. The first time I visited an endocrinologist. The second time I underwent ultrasound and visited obstetrician-gynecologist Masenko Nataliya Anatoliyevna. As usually, the reception ladies welcomed me and asked to wait (as I came 5 minutes earlier). Then I was kindly invited by ultrasound doctor. I was pleased that everything was neat and tidy behind the panel screen in the doctor’s room near the ultrasonography apparatus, everything was disposable. Before touching the equipment, the doctor washed her hands (as she was filling my chart). We worked very neatly, she gave her opinion and I went to a gynecologist. Masenko Nataliya Anatoliyevna met me very politely, she asked me a lot of questions, asked everything from start to finish, she explained everything and answered all my questions. The examination was painless. Everything was very sterile in the doctor’s room. Highly recommend! I consider that the visit is worth its money and the price for services are quite affordable. I liked it!! I‘ll come again!
Оlesya
Odessa, 17.02.2020 Show answer
Evaluation:
Hello, Оlesya. Thank you for your extensive reference and unbiased opinion. We are very happy that the visit to our clinic was comfortable and effective. It should also be noted that our specialists have available the extensive material and technical resources which promote high-quality diagnostics and treatment. Comfort at each stage of the visit to the medical center is one of the main work principles of the clinics of our network, and you could see it yourself. We are always ready to provide qualified medical aid when necessary. Stay well and healthy.
Service Quality Control Department
The ladies at the reception are very welcoming. Filatova T. S. had a pleasant impression. The doctor answered all my questions, and made recommendations; when assigning additional tests, she first announced their cost and only then I did them).
Elena
Kharkiv, 03.02.2020 Show answer
Evaluation:
Hello Elena. Thank you for your positive feedback. Filatova Tatyana Sergeyevna is a qualified doctor, she is attentive to each patient and comprehensively approaches the medical and diagnostic process. That is confirmed by your personal experience. We are glad that the visit to the clinic was productive and left only a pleasant impression. We wish you good health and good mood!
Service Quality Control Department
I visited doctor Yushchenko Tatyana Aleksandrovna. The doctor is very good, the treatment is quick and positive. I knew about the clinic long ago, my sister recommended it to me.
Valeriya
Odessa, 30.01.2020 Show answer
Evaluation:
Hello, Valeriya. Visiting the clinic on the recommendations is a safe and proven method how to receive high-quality medical care. One of the main work principles of the clinics of our network is comfort for a patient at every stage of visiting the clinic. We have only skilled specialists who use advanced medical equipment in their work. Thank you for your reference and kind words. Stay healthy.
Service Quality Control Department
I have been visiting gynecologist Yushchenko Tatyana Aleksandrovna during many years for the purpose of preventive examination. Tatyana Aleksandrovna is always considerate, she answers all questions in a clear and professional manner. Thanks to her, I feel well. I am appreciated to her for this.
Liliya
Odessa, 23.01.2020 Show answer
Evaluation:
Hello, Liliya. Thank you for your positive feedback. We are happy that you remained satisfied with the result of your visit to "ON Clinic Оdessа". The medical talent of Yushchenko Tatyana Aleksandrovna combined with the state-of-the-art methods of diagnostics and treatment impress with their effectiveness. We recommend remembering to undergo preventive examinations. Stay healthy!
Service Quality Control Department
I want to express my gratitude to the doctor-gynecologist Perekhrest O.V. for a sufficiently quick and effective treatment for cervical erosion. After drug therapy, I was offered to undergo a radio wave therapy method. The procedure was quick and painless, for which I am extremely grateful. I was more afraid, but the positive attitude and support of the doctor helped a lot.
Yuliya
Kharkiv, 14.01.2020 Show answer
Evaluation:
Hello Yuliya. Thank you for taking the opportunity to share publicly your history of visiting our medical center. The medical center of our network uses modern and attenuated methods for treating cervical erosion, such as radio wave treatment (RWT). The advantages of this method are painlessness and maximum accuracy of the impact on the affected area. We are pleased that your visit to our medical center was positive and in a comfortable atmosphere. Always ready to help if necessary, be healthy!
Service Quality Control Department
I visited the doctor Shapovalova Alyona Sergeyevna. She made a very good impression on me. She is a very attentive and correct doctor. The examination was carried out gently and delicately, she clarified the health problems of other organs which doctors rarely do. I am very glad that I visited a true professional of her craft. Highly recommended.
Adeline
Kharkiv, 14.01.2020 Show answer
Evaluation:
Hello. Thank you for the positive feedback. Shapovalova Alyona Sergeyevna is a qualified doctor, always ready to provide support and due attention to each patient. We are pleased that visit to our specialist was comfortable and productive for you. We wish you good health and stay positive.
Service Quality Control Department
I want to thank the doctor Shapovalova Alyona Sergeyevna for a high-quality consultation. The doctor was attentive, she listened and gave competent recommendations for treatment. I would also like to thank the administrator Kinash Nadezhda for giving clear and kind consultation and showing me the way to the doctor!
Anastasia
Kharkiv, 19.12.2019 Show answer
Evaluation:
Hello Anastasia. Thank you for your sincere feedback and your unbiased opinion. We are pleased that you were satisfied with the result of visiting our doctor. We agree with you, we employ qualified specialists who are attentive to each patient and also use advanced medical equipment in their work. We wish you good health and well-being.
Service Quality Control Department
I visited Dr. Lukash Tatyana Ivanovna at On Clinic in Kharkov. We have known Tatyana Ivanovna for about 20 years. This is a very qualified specialist and a very, very good, positive person. She always shows an attentive attitude, she communicates with a smile and in a good mood. And the result always makes me happy. If you need a qualified gynecologist then definitely contact Tatyana Ivanovna.
Marianna
Kharkiv, 05.12.2019 Show answer
Evaluation:
Hello Marianna. We are pleased that in the person of our specialist, Tatyana Ivanovna Lukash, you have found a doctor whom you were able to entrust your health with. We understand the importance of a positive emotional relationship with the attending physician. One of the main principles of the work of the clinic of our Network is the comfort of each patient, only qualified specialists work in our work who use advanced medical equipment in their work. Thank you for choosing “ON Clinic Kharkov” and positive feedback. Be healthy!
Service Quality Control Department
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