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I want to express gratitude to the doctor urologist Voychuk B.D. I am satisfied with the conditions and service of the clinic. The doctor helped to cope with the disease, he is fully competent and responsive to patients. Thank you and good luck!
Darya
Kharkiv, 09.12.2019 Show answer
Evaluation:
Good afternoon, Darya. Thanks for the positive feedback. We are pleased that visit to our specialist was effective for you. We are always ready to provide qualified medical assistance if necessary and wish you good health.
Service Quality Control Department
I visited Dr. Lukash Tatyana Ivanovna at On Clinic in Kharkov. We have known Tatyana Ivanovna for about 20 years. This is a very qualified specialist and a very, very good, positive person. She always shows an attentive attitude, she communicates with a smile and in a good mood. And the result always makes me happy. If you need a qualified gynecologist then definitely contact Tatyana Ivanovna.
Marianna
Kharkiv, 05.12.2019 Show answer
Evaluation:
Hello Marianna. We are pleased that in the person of our specialist, Tatyana Ivanovna Lukash, you have found a doctor whom you were able to entrust your health with. We understand the importance of a positive emotional relationship with the attending physician. One of the main principles of the work of the clinic of our Network is the comfort of each patient, only qualified specialists work in our work who use advanced medical equipment in their work. Thank you for choosing “ON Clinic Kharkov” and positive feedback. Be healthy!
Service Quality Control Department
I would like to thank the doctor Udovikhina V.I. and assistant Ryabko N. for the painless and accurate gastroscopy. For courtesy and attention to patients, THANKS!
Andrey
Kharkiv, 04.12.2019 Show answer
Evaluation:
Hello Andrey. Thank you for your feedback. We want to note that, without exaggeration, gastroscopy is an important diagnosing tool. The information the doctor receives is of great value for the further treatment plan. Only qualified specialists work for us, they always find an individual approach to each patient, as you could see from your own experience. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
I really did not like the doctor Orlenko Dmitro Borisovich - perhaps he is a great specialist, but it was uncomfortable to communicate with him. The moment when a person was not rude, but remaining within the bounds of decency he showed his dissatisfaction as much as possible - about everything, starting from the results of analyzes in electronic form and ending with the wording I used to describe my complaints. I came in a good mood and came out with the feeling that I was "faked out" because normally you expect a friendly attitude during the visits to private clinics. On the same day, I visited another doctor Udovikhina Yelena Ivanova - a wonderful experience, the procedure was as comfortable as possible, I liked both the doctor and the nurse. The workers in ultrasound, during the blood sampling and the ladies at the reception were also very welcoming. Conclusion: I’ll return to the clinic, but I will go to another specialist for a return visit.
Yelena
Kharkiv, 04.12.2019 Show answer
Evaluation:
Hello Yelena Valeriyevna. Unfortunately, our attempts to contact you by phone are not successful, the subscriber does not answer calls. If the reception did not develop a trusting relationship with the attending physician at the psychological level, the clinic has the opportunity to change the doctor. To achieve the desired result from the medical diagnostic process, we always strongly recommend that our patients comply with all the prescriptions of specialists. We are ready to continue a more substantive dialogue, for this we ask you to contact the Quality Control Service at 0800-50-71-70 (from 10:00 to 17:00). All the best.
Service Quality Control Department
Thank you for your help. One thing is sure.I could not have done anything without yor all. All you have done mean a lot to me. You are the best.
El
Kharkiv, 04.12.2019 Show answer
Evaluation:
Good afternoon. Thank you for your positive feedback. We are pleased that you were satisfied with the result of an appeal to "ON Clinic Kharkiv". Always ready to help in case of need and wish you health!
Service Quality Control Department
It is my favorite procedure at the clinic. Many thanks to Chernyshenko Marina Sergeyevna, she is a professional in her craft!!! She shows a very good attitude to patients. I'm glad I made an appointment with her.
Mariya
Kharkiv, 29.11.2019 Show answer
Evaluation:
Hello Mariya. Thank you for your feedback and appreciation of the work of our specialist. We are glad that you have only positive impressions after your visit to our clinic. We employ only qualified specialists who have advanced medical equipment at their disposal, as you have seen from your own experience. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
Thank you for working on Sunday. It is very convenient. It’s a great opportunity to solve health issues.
Alexander
Kharkiv, 27.11.2019 Show answer
Evaluation:
Good afternoon, Alexander. We agree with you, we provide the most convenient conditions for staying within the walls of our clinic and strive to improve daily the quality of medical care, as you can see for yourself. We are always ready to help if necessary. Thank you for your positive feedback and be healthy.
Service Quality Control Department
I made an appointment to on clinic, for a consultation with doctor Goncharuk Ye. О. This is the most awful doctor I have ever met, she could tell me nothing about my problem, she only told me to buy plenty of pills in the drugstore, she referred to make loads of tests and as a result nothing helped me. After that, I visited another doctor in the ordinary state hospital and this visit came much cheaper and this doctor cured my problem and told me that I had just muddled my money, because the thing the first doctor had prescribed me was for completely another illness!!! I do not recommend this doctor, moreover, I insist on her dismissal!!! Because of Goncharuk Ye. О., I have now a horrible opinion about this clinic and I will never cross the threshold of this clinic and will not advise it to anybody!!!
Аlinа
Odessa, 27.11.2019 Show answer
Evaluation:
Hello, Аlinа. Thank you for dialogue with Quality Control Service. Our clinic is a part of the international network, all medical and diagnostic processes are built on the principles of evidentiary medicine and controlling documents of the Ministry of health of Ukraine. Every doctor has his or her own opinion, and it s a right of a patient to agree with the doctor’s opinion or not. If you have an alternative opinion of another doctor, we are ready to proceed with our dialogue. We are always ready to help, stay healthy.
Service Quality Control Department
Great modern clinic! Top-level service! Everything is done for the comfort of customers! Special thanks to Dr. Voychuk Bogdan Dmitriyevich! He is a qualified specialist, he always explains everything, gives an exhaustive consultation!
Konstantin
Kharkiv, 19.11.2019 Show answer
Evaluation:
Hello Konstantin! We are glad that you were completely satisfied with the result of visiting our clinic. The specialists of our clinic always find an individual approach to each patient. The powerful material and technical base of the clinic contributes to an effective diagnostic and treatment process. We are always ready to help if necessary and wish you good health.
Service Quality Control Department
Goncharenko Svetlana Olegovna whom I visited is a professional of her craft. She is a wonderful person, very considerate to her patients and a very competent dermatologist. I recommend to everybody who has dermatology-related problems consult namely Goncharenko S. О. Thank you, On clinic, for this doctor.
Yelenа
Odessa, 03.09.2019 Show answer
Evaluation:
Hello, Yelenа. We understand that dermatological problems create much discomfort in everyday life. That is why it is important to seek for professional aid. Our dermatologists have a comprehensive approach to a patient’s diagnostics and treatment, considering the peculiarities of each client. We are happy to know that you remained completely satisfied with your visit to our specialist. We are always ready to help when necessary, stay healthy!
Service Quality Control Department
I came to ON Clinic on the recommendation of my acquaintances; I had problems with the face, frequent rashes, itching. I was examined during the primary visit, the cause was explained to me. I am very grateful to doctor Zheludkova Nataliya Vasilyevna, I liked her very much as a doctor, she was considerate and scrupulous about my problem, she is a very savvy specialist and pleasant person.
Таmarа
Odessa, 23.08.2019 Show answer
Evaluation:
Hello, Таmarа. Visiting the clinic on the recommendations is a safe and proven method how to receive high-quality medical care. Zheludkova Nataliya Vasilyevna is an experienced and skilled specialist and you could learn it at first hand. We are glad that your visit to "ON Clinic Оdessа" was effective for you. We are always ready to help when necessary and stay healthy.
Service Quality Control Department
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Алина
Cherkasy, 29.07.2019 Show answer
Evaluation:
Здравствуйте! На сайте мы публикуем отзывы только реальных пациентов. К сожалению, мы не смогли идентифицировать Вас, как пациента нашей Клиники, поэтому вынуждены скрыть Ваш отзыв. Если Вы не согласны с этим решением, просим Вас представиться любым удобным для Вас способом: связаться со Службой контроля качества по телефону 0-800-50-71-70 (с 10.00 до 17.00) или через форму на странице https://doctorpro.ua/quality-control.html, указав номер карты или время и дату посещения врача. Спасибо за понимание.
Service Quality Control Department
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