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I would like to leave a feedback about the wonderful specialist Nadezhda Stepanovna, who dealt with my problem with a professional approach and helped me. I am very grateful to the doctor for her work and responsibility.
Olga
Uzhgorod, 03.09.2020 Show answer
Evaluation:
Hello Olga! We are grateful for the positive feedback, kind words about our doctor Shmargovich Nadezhda Stepanovna and a high assessment of professionalism. It is important for us to know that you are satisfied with the result of your visit to the clinic and the quality of medical care. We are always ready to help if necessary. Stay healthy!
Service Quality Control Department
Angelika Viktorovna Bobrova. GREAT PERSON! A doctor with a God-given talent. Thank you is not enough to say. There were no words to express my deep gratitude.
Eva Ivanovna
Uzhgorod, 29.08.2020 Show answer
Evaluation:
Hello Eva Ivanovna! Thank you for your sincere positive feedback and kind words about our doctor Bobrova Angelika Viktorovna. It is important for us to know that you are satisfied with the result of your visit to the clinic and the quality of medical care. We are always ready to help if necessary. We wish you good health!
Service Quality Control Department
Today I visited a wonderful doctor. I am happy with everyone; in particular, I liked the way the doctor explained and commented everything. I will recommend you)
Mariia
Uzhgorod, 26.08.2020 Show answer
Evaluation:
Hello Mariia! We are grateful for the positive feedback and kind words about our doctor. It is important for us to know that you are satisfied with the result of your visit to the clinic, the atmosphere of the reception and the quality of medical care. We will be happy to help everyone who applies for your recommendations. We wish you good health!
Service Quality Control Department
I went to the clinic to the trichologist Oksana Vasilevna with the problem of hair loss. I liked the professionalism of the doctor. The prescribed treatments began to help restore hair. In general, I like the clinic, I will probably visit other specialists. I wish prosperity and grateful patients to the whole team.
Elena
Uzhgorod, 24.07.2020 Show answer
Evaluation:
Hello, Elena! Thank you for your positive feedback and good wishes. We are glad that our doctor Oksana Vasilevna Tominets helped solve the problem that worried you. It is important for us to know that you are satisfied with the result of contacting “ON Clinic Uzhgorod”, the atmosphere of reception and the quality of medical care. Stay healthy!
Service Quality Control Department
I learned about the clinic from the Internet, first I came with my son to a dermatologist Tominets, a pleasant doctor. We immediately saw improvements despite the fact that we had been treated for 3 years by other doctors and there was no result. Thanks to doctor Tominets for his professionalism. I myself am being treated by a gynecologist Shmargovich; this wonderful woman treated my problems with understanding, I got professional advice without problems and passed all the examinations without standing in lines. I wish there would be more such doctors. Thanks to “ON Clinic” in Uzhgorod. I highly recommend it.
Erika
Uzhgorod, 24.07.2020 Show answer
Evaluation:
Hello Erika! We are grateful for the positive feedback and kind words. We are glad that the level of professionalism of our doctors met your expectations. It is important for us to know that you are satisfied with the result of contacting “ON Clinic Uzhgorod”, the atmosphere of visit and the quality of medical care. We offer high-level service and innovative diagnostic and treatment methods using modern equipment and the latest technology. We will be happy to help everyone who applies for your recommendations. We wish you and your family good health!
Service Quality Control Department
The clinic is bordering on fantasy. According to the analyzes, they put the male sex, not the female, respectively, the diagnosis was not written, the material was taken for histology, for three weeks they did not bother to send the results. They sent it on demand, when I called and then with the wrong date for taking the material when they took it. The results line is generally empty. I don’t know how to understand everything. The clinic service has become very bad, despite the fact that I am not a random patient, but I have been going for 7 years.
Tatiana
Poltava, 17.07.2020 Show answer
Evaluation:
Good afternoon, Tatiana. Thank you for the dialogue with the Quality Control Service. We would like to note that the diagnosis is not indicated on the test results forms. To establish a diagnosis based on the results of laboratory tests, it is necessary to consult the attending physician, about which there is a corresponding note in the forms. Other clinic staff is not authorized to comment on any medical documentation. Similar results are not sent to patients by default; the result was sent to you on the first request. We are always ready to help, we wish you health and good mood.
Service Quality Control Department
I turned to “ON Clinic” to the doctor Eroshenko Igor Aleksandrovich for the purpose of treating the prostate, the doctor prescribed medication and procedures (urological laser). At the moment after undergoing treatment I feel much better, I recommend everyone to seek treatment. I want to thank all the doctors and all the staff.
Valery
Poltava, 26.06.2020 Show answer
Evaluation:
Hello Valery. Thank you for your positive feedback. We are pleased that contacting our clinic was effective and efficient for you. We agree with you, our doctors have a comprehensive approach to diagnosis and treatment, and also take into account the individual characteristics of each patient. We are always ready to help if necessary. Be healthy.
Service Quality Control Department
I turned to the urologist - Igor Aleksandrovich Eroshenko. I was worried about the prostate gland. The doctor recommended medications and a comprehensive examination. The treatment took place within 2 weeks, the general condition improved significantly, medications and laser urological procedures also significantly helped. The doctor also prescribed an additional preventive course (for the period of treatment at home). In general, I am satisfied with the treatment. I recommend.
Denis
Poltava, 22.06.2020 Show answer
Evaluation:
Hello Denis. Thank you for your positive feedback. We strive to provide qualified medical care in a comfortable environment for each patient. We employ only qualified specialists who have a powerful material and technical base at their disposal. Thanks to modern treatment methods, our patients have the opportunity to get rid of unpleasant problems effectively and without interrupting the usual rhythm of life. We are always ready to help if necessary. Be healthy.
Service Quality Control Department
I want to express gratitude to the endocrinologist Krasovskaya Irina Grigoriyevna. She is a wonderful doctor, she has a way with everybody and prescribes medication. My visit to the clinic left only positive impressions. All personnel was welcoming. Thank you.
Маrinа
Odessa, 19.06.2020 Show answer
Evaluation:
Hello, Маrinа. Thank you for the positive feedback about our clinic and the doctor Krasovskaya Irina Grigoriyevna. It is very important for us that each patient feels comfortable, and we make every effort to meet these standards. Stay healthy.
Service Quality Control Department
I am appreciated to all On Clinic workers for their attention and care. Everything is on top level. Special thanks are due to Legostayeva Alyona Aleksandrovna for her professionalism and support. I had to undergo an unpleasant but necessary procedure - gastroscopy. Alyona Aleksandrovna conducted it quickly, supporting me all the time. After that, she gave me her opinion about the treatment. I felt better the very first day. I hope everything will be all right thanks to such wonderful doctors. I wish health to all clinic workers and thank you very much for your work.
Yelena
Odessa, 13.06.2020 Show answer
Evaluation:
Hello, Yelena. Thank you for your positive feedback and kind words about our specialists. We are glad that you highly appreciated the level of professionalism and of our doctor Legostayeva Alyona Aleksandrovna. Gastroscopy is an important instrument for diagnosis establishing without overstating it. Information the doctor receives is also of great value for the following treatment regimen. We are glad that the diagnostic procedure was in a comfortable environment. We are always ready to help when necessary. Stay healthy.
Service Quality Control Department
This is the second time I apply to “ON Clinic”, I want to note the excellent level of medical care! Responsive and pleasant receptionists, high speed of service. I visited the gynecologist E. Svinchuk. The doctor is attentive, gave a couple of lectures on my questions and fears about hormonal. Having fully studied my complaints, previously submitted tests, she gave the necessary recommendations, reassured and explained the further treatment. This is my best gynecologist. Thank all the staff for their attention and kindness. I was very pleased. Tatiana, Poltava 23.05.2020
Tatiana
Poltava, 11.06.2020 Show answer
Evaluation:
Good afternoon, Tatiana. Thank you for your trust and choice of “ON Clinic Poltava”. One of the main work standards of our “ON Clinic” is the comfortable emotional state of our patients. Therefore, only qualified specialists work for us, modern equipment is used, it is possible to choose the most convenient appointment time. We are pleased to receive feedback from our patients. Always ready to help if necessary, be healthy.
Service Quality Control Department
Hello! I did tests at the clinic, asked if they could send me an electronic copy, at the reception desk they said yes, but you just need to call the call center, they are responsible for this. By calling the phone, the operator told me that she would not be able to send them to me by e-mail, since it is not indicated on my card. I have to go to the clinic and indicate it! A strange organizational approach in a clinic that is not found in any city. Huge request to synchronize the actions of your staff and systems, if you value your customers and are interested in them coming to you more than once. Thanks! P.S. By the way, when filling out a feedback, an email address is required, why not add it to my account and send test results?
Victoria
Poltava, 04.06.2020 Show answer
Evaluation:
Good afternoon, Victoria. Thank you for the dialogue with the Quality Control Service. We would like to note that when visiting the clinic, each patient can leave actual contact information for communication with the clinic, including the email address. The patient's personal health information is confidential, so we cannot use postal addresses from any third party sources. Upon request, the result was sent to you according to an alternative option. We are always ready to help, we wish you health.
Service Quality Control Department
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