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29.05.2020 I was at an appointment with a doctor of ultrasound diagnostics Velichko Irina Alekseevna. I got a positive pregnancy test, but I felt some pain, so I decided to visit professionals. On ultrasound I got to Velichko I.A. The doctor made me several times an abdominal and transvaginal ultrasound, in the conclusion she indicated: a fetal egg 2.8 * 1.6 mm is visualized in the uterine cavity. Short term pregnancy. The threat of termination of pregnancy. In addition, the doctor recommended me to come again after a week. After the ultrasound, I turned to a gynecologist, who sent me to a hospital. 30.05.2020 I went to the first city hospital, where I was told the diagnosis of “progressive ectopic pregnancy”. An hour later, I was operated on. At the time of surgery, it was estimated to be a full sixth obstetric week of pregnancy. From the comments of the doctor who operated, it became clear that a maximum of two days and the pipe would not withstand and burst, it would be difficult to predict how everything would end. Now I have a question: if the ultrasound doctor is not guided, where is the tube, and where is the uterus, why does she work in “ON Clinic”? Patients trust doctors with their lives and health. Let's just imagine that, on her recommendation, I passed another WEEK, how would this story end for me? I want to warn the girls who can get to Velichko I.A. that her competence is in doubt. And I ask that the people who assessed her qualifications and took her to work understand this issue.
Diana
Poltava, 04.06.2020 Show answer
Evaluation:
Hello Diana. Thank you for the dialogue with the Quality Control Service. It is important for us to fully and comprehensively understand each appeal of our patients. To continue the constructive analysis of the situation, we expect the promised medical information from you. Good luck.
Service Quality Control Department
I visited doctor Greylikh D.A., he is a considerate person and professional of his craft. The visit was at top level, - I was examined, referred to some tests and the diagnosis was established to me. No minuses found!
Vadim
Odessa, 29.05.2020 Show answer
Evaluation:
Hello, Vadim. We are pleased that your visit to our specialist was effective and fruitful. We provide high-quality medical services in the most comfortable conditions. We are always ready to help when necessary. Stay healthy!
Service Quality Control Department
I found the clinic in the Internet when I needed to consult with an endocrinologist, I made an appointment, I had a top level initial examination, the specialist was competent, the personnel was cooperative. Everything was explained politely and in plain language. I am happy with everything.
Маxim
Odessa, 29.05.2020 Show answer
Evaluation:
Hello, Маxim. We aim to provide qualified medical aid in conditions comfortable for each patient and give exhaustive answers to all questions arisen at any stage. We will be glad to help when necessary. Stay well and healthy.
Service Quality Control Department
On May 22, I visited the ultrasound diagnostics room. It is rather my advice than feedback. Мy gynecological problem was not solved after receiving ultrasound results. Ladies, if you want to get high-quality help visit a clinic which has obstetrician-gynecologist with ultrasound diagnostics. My visit was absolutely useless. Аnd I am going now to seek for a qualified specialist who will not only make a photo of my organs for 350 UAH, but who will make the proper findings. Unfortunately, yesterday I just wasted my time and money.
Nataliya
Odessa, 22.05.2020 Show answer
Evaluation:
Hello, Nataliya. Unfortunately, we could not contact you by phone, the desired party not available. We would like to note that sonologists carry out diagnostic examination and as a result they give the protocols with results to the patients, and this was completed. It is the task of attending doctor to interpret the results of additional instrumental and laboratory diagnostics. We are always ready to help, stay healthy.
Service Quality Control Department
I visited the specialist Stankova Yelena Viktorovna, I would like to express my gratitude to this doctor, she is a real professional and master of her trade. She explained everything in clear and concrete terms, answered all my questions that caused my concern, conducted the required diagnostics and prescribed adequate and simple treatment.
Оlgа
Odessa, 21.05.2020 Show answer
Evaluation:
Hello, Оlgа. We are pleased that under our doctor’s care you could solve your problem that caused your concern. There are skilled and considerate specialists in our medical center who find an individual approach to each patient. And you could learn it first-hand. We are always ready to help when necessary. Stay healthy.
Service Quality Control Department
Today, on 16.05.2020 I visited endocrinologist Krasovskaya Irina Grigoriyevna for the first time. She left a very good impression. She was welcoming, cordial, listened carefully, made through examination, referred to make tests, gave primary recommendations. Thank you.
Svetlana
Odessa, 16.05.2020 Show answer
Evaluation:
Hello, Svetlana. Thank you for your feedback. There are only skilled specialists at "ON Clinic Odessa" who have an integrated approach to diagnostics and treatment. They also use advanced medical equipment in their work. We are always ready to help when necessary and stay healthy.
Service Quality Control Department
The clinic meets all patient’s requirements, polite receptionists, they answer all questions. The doctor diagnosed me, told the essence of the problem and prescribed treatment. Very sociable. I was pleased with the service at the clinic. I will recommend it to my friends.
Vita
Dnepr, 07.05.2020 Show answer
Evaluation:
Hello, Vita. One of the main principles of the clinics of our Network is patient comfort at every stage of visiting our clinic. We employ only qualified specialists who use advanced equipment in their work. Thanks for your feedback and kind words. We are always ready to help when necessary and stay healthy!
Service Quality Control Department
I have visited gynaecologist department and I was very pleased with my experience at On Clinic. My doctor 'Dr. Gordienko Tatyana Yurevna' is a very professional doctor..she listens to my problem very attentively and always give me the right advise.She always treat me with tender loving care because she really do care for her patients.I was truly impressed with your nice facility and the caring staff.I have always been very satisfied with the care and attention that I have received. Thank you!
Sumanpreet Kaur
Kharkiv, 04.05.2020 Show answer
Evaluation:
Good day. Thank you for your positive feedback and kind words addressed to our specialist. We are glad that contacting our clinic was effective for you. And also you were satisfied with the result. We agree with you, we employ only qualified specialists who are attentive to each patient. That you could see from your own experience. We are always ready to help and wish you good health.
Service Quality Control Department
I went to the doctor, gynecologist Svinchuk Elena Nikolaevna, with a thrush. The doctor showed professionalism, an individual approach, asked about the circumstances that could lead to this disease. The doctor calmly, slowly performed a proper examination. I am satisfied with the reception, I received good qualified advice. She is very polite and professional in her field.
Maria
Poltava, 04.05.2020 Show answer
Evaluation:
Hello Maria. Thank you for your positive feedback and a high assessment of the professionalism of our doctor Elena Nikolaevna Svinchuk. A timely visit to a specialist helps to avoid many health problems. We offer quality service and innovative methods of treatment using modern high-tech equipment. We are always ready to help if necessary. We wish you good health.
Service Quality Control Department
Én 2020 Februárban kerültem ide a klinikára, ujság cik alapján. Amiért igen hálás vagyok Khudynets M.M. proktológus doktornak önfeláldozó munkájáért. Köszönetet szeretnék mondani a klinika összes dolgozójának. Köszönöm. Дякую.
Piroska
Uzhgorod, 04.05.2020 Show answer
Evaluation:
Jó napot! Köszönjük a pozitív visszajelzést. Örülünk, hogy elégedett volt a szakorvosunk kezelési eredményeivel. Mindig készek vagyunk arra, hogy szükség esetén minőségi orvosi ellátást nyújtsunk, és jó egészséget kívánunk.
Service Quality Control Department
Good evening. I came for an appointment with the child, hoping that it would be much more pleasant than in the state clinic. I was wrong. Either the neglect of patients is included in the package of expensive services, or it was a candid camera. At the reception, I filled out a form with the child’s data, and we were asked to wait. We waited. Then we waited more. Then we were shown the way to a doctor who already had my name in conjunction with the child’s patronymic in his database. It turned out that the appointment is not possible until I fill out the form again. Seriously? A person who has passed some sort of selection and who has taken the position of representative of the clinic is not able to enter correctly the name and patronymic into the database?! And the doctor, instead of quiet resolving the issue with the employee, behaves with the patient like a teacher with a negligent student?! Well, I will have the heart to recommend the clinic management to lay the groundwork with employees, otherwise you risk to decrease greatly the number of clients. The appointment was on 04/30/20. The form was completed on the second floor.
Irina
Dnepr, 02.05.2020 Show answer
Evaluation:
Hello, Irina. Our Quality Control Unit made multiple attempts to contact you for your feedback in order to study this case but they were not successful – the subscriber is not available for phone calls. Please contact our Quality Control Unit by calling 0800-50-71-70 (from 10:00 tо 17:00).
Service Quality Control Department
I went to “ON Clinic” to visit a gastroenterologist Irina Ivanovna Korotkevich. I was worried about stomach pains. The doctor prescribed me an examination - abdominal ultrasound, fiberoptic gastroduodenoscopy, and tests. After the examination, the doctor prescribed medication for me. At the moment I am still on treatment, but my health has improved, the acute pains are gone. I can recommend the clinic and the doctor as qualified specialists.
Julia
Poltava, 30.04.2020 Show answer
Evaluation:
Good afternoon, Julia. Thank you for your positive feedback and a high assessment of the professionalism of our doctor Irina Ivanovna Korotkevich. The specialists of “ON Clinic” have at their disposal modern equipment and a powerful material and technical base, which allows them to carry out diagnostic procedures and treatment as efficiently as possible. We will be glad to help everyone who applies for your recommendations. We wish you good health.
Service Quality Control Department
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